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How Long Does Luxury Furniture Take to Arrive?

MSI Showroom London

The first question on almost every project, and the one this trade is strangely reluctant to answer plainly.

Most made-to-order European furniture takes six to eight weeks from the deposit being paid to the piece reaching the UK, with delivery on top. A few brands run to ten. Blinds and window treatments are quicker, around four weeks plus fitting, and some outdoor ranges can be three. Orders placed into the European summer shutdown take considerably longer.

How long will it take. It is the first thing I am asked on almost every project, by interior designers and private clients alike, and it is the question this industry is oddly cagey about. You will find plenty of brochures that say “please enquire” and plenty of showrooms that will give you a best case and hope for the best.

I would rather give you a realistic date and beat it than quote you a good one and spend the next two months apologising. So here are the actual numbers I work to, where they come from, and the handful of things that change them.

The Honest Numbers

Across the European houses we work with, six to eight weeks is the figure I quote and the one I plan around. A few brands run to ten. You will occasionally see ten to twelve quoted, and it is worth understanding why: some manufacturers hold orders until they have enough to fill a shipping container. That is not production time, it is waiting time, and it is one of the reasons a good dealer relationship matters.

It varies by what you are buying:

  • Made-to-order upholstery, sofas and armchairs, six to eight weeks
  • Dining tables, beds and case goods, broadly the same, occasionally ten on the more complex pieces. A ceramic or marble top does not change the figure much, the base and the size do
  • Blinds and window treatments, around four weeks, plus arranging fitters and installation
  • Some outdoor ranges, around five weeks with fabric, and as little as three for frames without upholstery
  • Express ranges, a small number of brands hold a limited selection that can move in about two weeks
  • Customer’s own material, longer, and the reason is worth a section of its own below

I do not guess at any of this. Before I quote, I go back to the brand with the exact products and configurations we are considering and ask them how long it will take right now. Lead times move with the season and with how full a factory’s book is, and last month’s answer is not this month’s.

Porada Ziggy Baldacchino bed in solid walnut, a made-to-order piece with concealed joinery, at MSI London
Concealed joinery on a solid walnut frame by Porada. This is what the weeks are actually buying you.

When the Clock Actually Starts

This is the part that catches people out, and almost nobody explains it.

The clock does not start when you say yes. Here is the actual sequence. I help you work through the piece, the configuration and the finish. I check the current lead time with the brand. I send a quote. You agree the price. I invoice, and I ask for a fifty per cent deposit. The order only goes to the factory once that deposit has landed. Before the piece ships to us, I take the balance, and then I approve it for despatch.

So the six to eight weeks runs from the deposit, not from the conversation. A fortnight spent deciding between two fabrics is a fortnight added to the end. That is not a criticism, these are decisions worth taking time over, but it is worth knowing that the deliberating happens before the clock starts rather than during it.

The Summer Shutdown, the Single Biggest Factor

If there is one thing I warn every client about, it is this. Most European furniture factories close for several weeks through August, around the Ferragosto holiday. Not a skeleton staff, closed.

An order placed in the weeks before that shutdown does not sit at the front of the queue when everyone returns. It sits behind everything else that came in while the doors were shut, and then it has to be made, then collected, then shipped, then delivered. I have had designers come to me needing a bespoke piece in four weeks across that period and the honest answer is that it is not physically possible, however many people I call.

The practical version: if you need something in place for the autumn, the conversation happens in June or July, not in September. And if you are reading this in high summer, assume everything is longer than the figures above until the factories are properly back.

Interior designer reviewing fabric samples at the MSI London showroom before an order is placed
Time spent choosing here is time before the clock starts, not during it.

What Makes an Order Take Longer

Complexity

A straightforward piece in a standard fabric moves faster than a heavily configured one. Made-to-measure items sit at the slower end almost by definition, because every dimension is being worked to rather than repeated.

Customer’s own material

COM, where a designer supplies their own fabric rather than choosing from the manufacturer’s range, reliably adds time and it is worth understanding why. The material has to physically travel to the factory, either from the designer or from whoever they sourced it through. Then, because the finished piece is coming to the UK, the brand has to test that fabric against UK fire regulations, which are stricter than most of Europe. Only then does production start.

Where COM orders actually stall, in my experience, is paperwork. If the certification the brand needs has not come through from the designer’s side, everything waits. Worth building in a buffer, and worth asking early exactly what documentation will be required.

Everything upstream of the furniture

On a real project, the furniture is almost never the first domino. A client might be mid-move, or waiting on a refurbishment. There may be an architect involved and planning permission that has to come through before anyone can commit to a layout, let alone a sofa size. And builders, with the best will in the world, tend to say a job will take a certain time and then take longer.

On a full specification project I want to get ahead of all of it, so that nobody is panicking in the final fortnight. The designers who never end up chasing me are the ones who built the buffer in at the start.

Flexform Groundpiece modular sofa, made to order in the client's choice of configuration and fabric, at MSI London
Flexform’s Groundpiece, configured per order. Nothing about this comes off a shelf.

Can Anything Be Rushed?

Sometimes, and it is worth asking rather than assuming.

A few brands hold a small express selection that can move in roughly two weeks. Some outdoor pieces without upholstery, where the frame is moulded rather than made up, can be about three. Beyond that, if a client genuinely needs something for a date, I will ask the brand directly and they will tell me the best they can do. Occasionally that helps. Often the answer is that the process is the process.

What I will not do is agree to a date I do not believe in. A missed delivery on a project with a hard completion is far more expensive than an honest no at the quoting stage.

What Happens at the Other End

The lead time gets you to the country. It does not get you to the room, and the gap between those two things is where a lot of timelines quietly slip.

Our brands do not ship direct to a client. Everything comes to a warehouse first so it can be checked, and only then do we arrange delivery to the room it is going in. It adds a step, and it is the step that means a damaged panel or a wrong finish is found by us rather than by you on the day, with the fitters standing there.

Delivery itself is quoted as its own line rather than assumed. Two-person handling to a first-floor flat with no lift, on a restricted street, with packaging taken away, is a different job from leaving a crate at a kerb. And on anything fitted, blinds especially, you are also booking installers, which needs its own slot in the calendar.

On costs, there should be no surprises. If something is not included in a quote, it says so on the quote, in red, so nobody discovers it later. Where customs charges apply on a designer’s order, they are flagged at the time rather than after. For how all of this fits into a wider project, our guide to what FF&E means covers the full specification and procurement process.

Cattelan Italia Scott Keramik dining table, specified per order with its own finish, size and lead time, at MSI London
A Cattelan Italia Keramik top. One table, one set of choices, one lead time of its own. Multiply that across a whole house.

Why the Wait Is the Point

I want to reframe this, because six to eight weeks sounds like a long time until you understand what is happening during it.

Nothing is sitting in a warehouse waiting to be picked. The piece does not exist yet. Someone in Brianza or Yecla or Udine is building the frame, cutting the fabric you chose, and finishing it to the dimensions you specified. It is being made, for you, by people whose families have often been doing this for generations.

It is also worth saying that high street furniture is not fast any more either. Wait times on mass-produced pieces shipped from overseas are frequently just as long, and at the end of that wait you get something that was made for nobody in particular. If you are going to wait either way, wait for the thing that was made for you.

Ask Before You Promise a Date

If you are a designer with a completion date, or a homeowner with a move-in, the single most useful thing you can do is ask before you commit to anything. I will get the current, real lead time from the brand and tell you honestly whether your date is achievable. It takes five minutes and it saves a great many awkward conversations later.

You are welcome to visit our High Barnet showroom by appointment, easy to reach from across North London and Hertfordshire, with parking outside. Interior designers can book it as a client-facing space, more on our trade sourcing page, or browse the full brand portfolio.

FAQs

How long do furniture lead times take in the UK?

For made-to-order European furniture, typically six to eight weeks from the deposit to the piece reaching the UK, with delivery on top. A few brands run to ten. Window treatments are quicker at around four weeks plus fitting, and some outdoor ranges can be three. Orders placed into the European summer shutdown take longer.

When does the lead time start?

When the deposit is paid, not when you agree in principle. The order goes to the factory once the fifty per cent deposit has landed, so any time spent deciding sits before the clock starts rather than during it.

Why does European furniture take longer in summer?

Most European factories close for several weeks in August around Ferragosto. An order placed shortly beforehand queues behind everything that arrived while they were shut, then still has to be made, collected and shipped. It is the single biggest factor in a slipped date.

Can a furniture order be rushed?

Sometimes. A few brands hold a small express selection that can move in about two weeks, and some outdoor pieces without upholstery can be around three. Otherwise we ask the brand directly what is possible. We will not agree to a date we do not believe can be met.

Why does customer’s own material take longer?

The fabric has to physically reach the factory, and because the finished piece is coming to the UK the manufacturer must then test it against UK fire regulations before production starts. Delays usually come from certification paperwork rather than the fabric itself.

Is the furniture delivered straight to my home?

Not directly from the factory. Everything comes to a warehouse first to be checked, and we then arrange delivery to the room it is going in. It means faults are found before delivery day rather than on it.

Are there extra costs after the quote?

There should not be. Anything not included is stated on the quote itself, and where customs charges apply on a designer’s order they are flagged at the time. Delivery is quoted as its own line rather than assumed.

Nikita Vora, founder of MSI London

About the author

Nikita Vora is the founder of MSI London, the Barnet showroom and authorised UK dealer for Flexform, Cattelan Italia, Meridiani, Porada, Bontempi, Gervasoni, Vondom, Fama and Luxaflex. Trained in fashion and textiles, she works directly with the Italian and Spanish factories behind every piece, and checks fire-regulation compliance and real lead times before anything is specified. More about Nikita, or say hello at nikita@msilondon.com.

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